Qwest Claims

Qwest Claims provides a comprehensive claims service offering an effective and flexible approach to the handling all types of marine, energy and transportation claims. 

Services offered can range from one-off assignments to deal with a particular issue to a full-time retainer providing insurance and claims management for an operator who does not have access to these services in-house or wants to outsource.

Qwest Claims provides first class advice and claims handling from industry experts without the fixed cost overheads. 


Key features

  • High quality advice from the right industry professional – lawyer, claims handler, master mariner – who understands your problem

  • Available around the clock from our global network

  • Service provided on a permanent basis or as and when needed

  • Value for money with flexible arrangements to fit your requirements and all agreed in advance 

Who is it for?

  • Shipowners and operators

  • Time and voyage charterers

  • Traders

  • Shipmanagers

  • Freight forwarders

  • Insurers – Liability, Hull, Energy, P+I

  • Brokers

  • Banks

  • Salvors

  • Governments and local authorities

Product Guide

What kind of claim?

  • Investigation and advice

  • Recovery or defence

  • Low value or below deductible

  • Run off

  • Outsourcing

  • Correspondent and claims settling agency

  • Liner Service Scheme – high volume, low value

  • QStaff – expert personnel for long- or short-term assignments

FAQ - Qwest Claims

Following a discussion of your needs, this will be agreed up front and you will have a service agreement containing all the terms and conditions you need. Payment is very flexible – it can be time based, such as a daily or hourly rate, a fixed fee, a contingency fee – no cure no pay – or a combination of these. If there is a series of claims that need dealing with, then a longer-term arrangement – a retainer – is possible.

Anything! We can assist with any type or marine, energy or transportation claim, with services ranging from ad hoc consultancy right through to complete claims handling outsourcing.

Feel free to contact whichever of the contact emails listed on our Contact page here – there are individuals, geographic team emails or a general email  -

The right professional within the Qwest group – lawyer, master mariner or professional claims handler – from an office convenient to you or convenient for the site of the claim. Qwest has offices in all time zones.